Swedish Covenant Hospital is a dynamic group of caring medical professionals committed to creating a healing environment for the people who entrust us with their health care. That environment is created partly because we take care of each other with the same commitment that drives us to care for you - with open communication and mutual support.
Our nurse leaders support the participation of all nurses in management as much as possible, and our nurse leaders are always visible and accessible to anyone who needs them. The feedback of all nurses is encouraged, valued, and incorporated by staff at all levels.
The basic ideas behind our management style are in harmony with the principles behind our nursing leadership - open-door policy, values of integrity and service. There is a spirit of reciprocity among us, as we've come to understand that we reflect and reinforce each others' professionalism from day to day.
We nurses respect and appreciate our Swedish Covenant Hospital management because they listen to us, support us, and respect our work. Our management operates smoothly in a natural hierarchy structure, and the presence of our managers helps us feel supported, without making us feel monitored. The professional confidence we earn from the reassuring presence of nursing leadership means you get the best health care we can give you.
We work together in a collegial atmosphere where successes are enthusiastically celebrated and issues are addressed in a professional and confidential manner. Support through open communication is key to our group success. We keep the conversation circulating through efforts like formal and informal peer review processes, "changing of the guard" shift reporting between nurses, and twice yearly open forums.
Our management's communication chain of command is clear and efficient, making sure that successes and problems receive equal consideration and discussion. That chain of command ultimately leads to our outstanding Chief Nursing Officer Mary Shehan, whose constant accessibility mean important concerns are heard by the right person at the right time.
Our nursing management operates using a model of shared governance, which allows all nurses a tremendous opportunity to participate in decision-making conversations. This professional practice model operates within the daily work environment, through formal committees, and also in councils, so ideas flow easily to the places where they can be used best. Our open and dynamic management style has a great impact on the satisfaction we feel in our nursing work. In our yearly individual and organizations evalutions, nurses tell us they find the constant presence of management reassuring and reinforcing.
To learn more about our Journey to Magnet Excellence, click here. For more information about Nursing at Swedish Covenant Hospital, please call the Nursing Administration office at (773) 878-8200, Ext. 5600.
